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FREQUENTLY ASKED
QUESTIONS

  • What should I do if my item(s) arrived damaged?
    Please contact us right away at support@upliftingskin.com.
  • What should I do if my order is missing?
    Please contact our support team for assistance at support@upliftingskin.com.
  • What should I do if my order is missing an item?
    Please contact us right away at support@upliftingskin.com.
  • How do I qualify for free shipping?
    Standard Shipping is free on all U.S. purchases of $50 and over (excluding taxes).
  • Are returns free?
    If you want to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of purchase. You can return your product for a different product, or get a refund to the original payment method. Notice that shipping fees will not be refunded.
  • When will I receive my refund?
    Once we receive your return, you’ll receive your refund typically in 48 hours. Notice that shipping fees will not be refunded.
  • How can I track my order?
    We will email you a shipment notification along with a tracking number as soon as your package ships
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